Mountain Springs Lodge

Above and Beyond our (already high) expectations

MSL turned out to be the perfect wedding venue for our event. Communication leading up to the wedding was concise and direct, but they maintained a relaxed attitude. They assigned us a coordinator as our primary point of contact, which made emails and day-of communication much easier. Our coordinator was Leah, and she guided us through a lot of planning considerations we wouldn't have thought of on our own. They were also clear, up-front, and timely with communications about payments. All of their estimates for costs were accurate. There was a small mistake on our (large and very complicated) bill at one point, and it was noticed and corrected immediately without our even having to ask. The venue itself is extremely beautiful. The clean, well-maintained, and well-landscaped spaces created an even more beautiful event than what we had planned. Meanwhile, the cabins were comfortable and spacious enough for our guests to hang out and party for the whole weekend. We basically turned it into a grown-up, extremely luxurious version of summer camp. We had two dinners and a lunch catered. The food was very consistent with the samples we tried during the planning phase and we were thrilled with the result. They accommodated a range of dietary restrictions, and the amount of food provided per guest was quite generous. They also made the process of selecting and ordering our meals and drinks easy. Most importantly, my husband wanted to source our own wine for the wedding. MSL was flexible with us and found a way to accommodate the request, even though that's not how they usually do it. During our event, the staff was efficient and discrete. Only Leah ever approached us to ask questions or prompt the next phase of the event, so we could otherwise sit back and enjoy the ride. Meanwhile, the party flowed smoothly on around us, thanks to the rest of their team. Our other vendors also remarked that their work was made easier by the venue staff. Based on the positive reviews from other customers, and our interactions with their wedding planning team, we knew our events would go well. Even so, we were blown away by the experience of the wedding itself.