Wedding Kiss Ballroom & Chapel

Wedding service

Honest review here : 1 star is being nice, words cannot describe the disappointment for Traci who runs this wedding service. PAID 100 pp to have food catered and be provided with full service FOR MY WEDDING DAY and it was a disaster. From the beginning when entering the venue to noticing noting was finished and guest arriving shortly so of course i had to jump in and help. The dj did not have any music downloaded so my entrance song was played from YouTube on a phone to the mic. Sand blending moment to unite both my and my husband’s kids did not happen. To no cocktail food or drinks, the bar catering service was serviced by someone who explained she did not know how to make mixed drinks, to finding out between 5-6pm that there was NO FOOD to serve my guest. Complete devastating day for me. The venue was available from 10am to 10pm for us and come to find out the dj was paid until 7pm which i did not find out until i had to have my mom coordinate my wedding since Traci was gone most of the night. Rushed to do wedding dances never tossed my bouquet . The flower arches were paid until 8pm and of course my photos of special people in my life giving their speeches were of the individuals taking down the arches in the background. So sad. LASTLY, i was not legally married until a week later which gave me anxiety because at this point i could not trust her professional judgement. The one thing that could make this right was for her to repay me back my money. I gave her grace and enough time for her to show me i can trust her words. Understandably she did not have all the money so she recommended paying me 300 every 2 weeks and guess what I COULDN'T EVEN GET THAT, what i got was 200 and a card. I do not recommend using this service because the end result was a disaster and honestly i hate my wedding day because of how it all turned out which i was told i had nothing to worry about but that was lie. I am still waiting to my payment again not even 300 ever 2 weeks to pay off the 6300 she owes me for not abiding by our contract and the refund form we both signed. Respectfully do more research in wedding coordinators because this service could not uphold to there services. I am just waiting for this Christian woman to do the godly thing and start to re pay me back my money and live the god fearing and bear the fruits of god words.