Your Event, Your Way Catering & More LLC

Thank you for taking the time to share your feedback. We’re so glad you enjoyed the food, décor, and charcuterie display — Stacy and our team truly appreciated being part of your special day. We apologize for the delays and logistical challenges. Our team traveled 4.5 hours on I-95, faced heavy traffic, and managed several last-minute changes, including a new tent setup. The schedule also listed a cocktail hour at 5:00, preceding the ceremony at 5:30, which created some timing overlap. All cocktail hour food and drinks were ready by the requested 5:00 start time, and guests were enjoying appetizers and drinks at that time, so we’re unsure what you are referring to regarding them not being available. The team was not provided a required arrival time and it is stated on the paperwork that was provided that they could arrive at any time. Additionally, there was no water or prep area for the cake or food, and we were unaware that trash cans would not be available, as none had been requested. Lighting options were limited — we were given only one outlet for all lights, so we could not safely plug in additional lights for the tent or the extra lighting we brought without creating a fire hazard. The aisle runner was the one pictured by our supplier, and it differed from the photo because the chairs were not assembled beside the runner but at the dinner tables. Regarding the cake, Stacy usually prepares our cakes, but she was managing five weddings that weekend, so this one was outsourced. The requested design would normally require fondant for structural support, but buttercream icing was requested instead. Stacking heavier, dense cakes on top of moist cakes caused it to become lopsided during transport, and the custom request to cut and stack two halves further contributed to this. The cake did not have enough structural support due to the cutting of the layers. Without a prep area on-site, the cake could not be repaired before presentation. We’d also like to clarify that our staff always wears all black. While your review mentioned gym shorts, the team wore standard shorts — no gym attire was involved. The bartender was a female in all black, and the gentleman in a black button-up and cap was extra staff. Our staff wears formal attire only when specifically requested, which was not done in this case. We handled five weddings that same weekend without other complaints, but your feedback is invaluable and helps us improve. Please feel free to reach out directly, we would love the opportunity to speak with you personally and make this right.